Do you want to

Supercharge the performance of your people and teams?

We are Phoenix

In an increasingly fast-paced, uncertain, and challenging global business environment, one thing is certain: Our relationships with others drive success.

We help drive performance  through the power of humanity and effective relationships.

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Our key services

We work with
Organisations, Teams and Individuals
to transform performance, engagement and results

Team Coaching

Leadership Development

Executive Coaching

Capability Building

Why work with us?

  • Human first: In an ever more challenging world, where organisations demand better performance through huge change, we start and work with the key differentiators between exceptional and average performance: Human beings
  • We love the rich and messy diversity of humanity, and its unlimited potential when brought together in purposeful service and collaboration
  • We partner with you to find creative and bespoke solutions that deliver the change you want to see, and create lasting impact
  • We deliver interventions that provoke, stimulate and encourage
  • Experienced, real-life practitioners with purpose from different backgrounds and industries, working at all levels in organisations
  • We care deeply and are proud of the impact we have on individuals, teams and organisations. This is more than a job for us – it’s a calling.

We understand you and your needs

  • Listen first: We spend time getting to know your and your organisation so we can contextualise everything we do in your real world to make it relevant
  • We build relationships with key sponsors to help drive and support the transformation you want to see
  • We’ll propose what we think you need based on the brief, aiming to do the right thing. vs. taking the easy route
  • Our experience working across sectors and industries, including not for profit organisations, means you benefit from a wide spectrum of insights and learnings
  • We are flexible and work with the budget you have (not the one you wish you had!)
Client Feedback

What people say about working with Phoenix

Twice Jo has played a powerful role in helping my teams evolve. The engagements were different, but with both, we left different, better.

Mark Rajewski – Group Directors, Sales and Franchise Capabilities – Coca-Cola

Jo challenged me, she made me think in every session we had together. It’s led me to feeling like a different person, and has helped me to build better and stronger relationships both inside the business and beyond.

– Communications Director – BAM UK & Ireland

What Jo and her team do really well is to be genuinely and collaborative and flexible, paying attention to our situational context and creating a bespoke design to meet our objectives.

Nick Wishman – MD – Yoplait

Jo and Isabel were brilliant throughout – understanding our needs and aspirations, and providing outstanding design, facilitation and support. They enabled us to flow with whatever was most needed at each particular phase of our development and progress as we sought to become a high performing team. They held our feet to the fire and kept us honest on process, content and values.

Mark Norbury – CEO – UnLtd

I used Jo and Duncan to guide my new team to connect and build relationships, creating a sense of one team as we were bringing together two teams and to start to co-create the ambition for the future. The sessions exceeded our expectations, it provided challenge in the right way and helped us bring humanity and a sense of vulnerability which in turn created connection.

Louise Firth – Director of Engagement – Ronald McDonald House Charity

We had a tight knit and ambitious leadership team but wanted additional support to help us collectively grow our strength as a group, and to focus on overcoming challenges to growth. We had such a good experience; with highly tailored in depth sessions, Jo and co helped us identify and use our individual skills in the team, what some of our blind spots are, and generally increased our focus on the future, our confidence and cohesion as a group.

Lydia Knight – Fundraising and Operations Professional – NSPCC

I engaged Jo to support me with leadership coaching as I took over the reins of the innocent foundation. I feel more grounded in my position and secure in my ability. She has given me tools to draw on and confidence in my leadership style.

Amy Recknell – Director – innocent foundation

As a newly established team facing significant organizational changes, we worked with Jo for two years. Jo fostered positive, open working environments, enabling the best strategic and operational outcomes while developing us as individuals. Through this collaboration, our team grew significantly, and as individuals, we continue to embed the growth mindset we established.

Chloe Anfield – IT Director – BAM UK & Ireland

Some of our Clients

The Coca-Cola Company
General Mills
NSPCC
WFD
Yoplait
BAM
Haleon
innocent foundation
Refuge
RMHC 500 x 200
Save the Children
UnLtd
Logistics UK white
In an increasingly fast-paced, uncertain, and challenging global business environment, one thing is certain:

Our relationships with others drives success.

Read Our Story

Our philosophy, values and how we work

To get the right results, we need to start at the right place: At the heart of organisations are human beings operating in complex relationship systems. Helping them thrive will help drive organisational success, as well as improving productivity, engagement and retention.
We bring humanity to work and help organisations, teams and individuals to thrive and perform.

  • Humanity
  • Service
  • Create impact
  • Pragmatism
  • Integrity
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Frequently Asked Questions

Have a question for us? So have others! Here’s a few of the answers to questions we get asked most often. Hopefully this will save you some time.

Team coaching is a structured process that helps teams work more effectively to achieve common goals.  It typically explores group dynamics, leadership, and relationship intelligence (the group version of emotional intelligence).

Often starting with one to one discovery calls to understand the different perspectives of team members, sessions are then either in person or virtual (or sometimes alternate between the two), and spread over several months.  They are tailored to the team’s specific needs.

Team Coaching is for any team with shared goals to step change their performance.  Typically we work with teams who are:

  • Leading or going through transformation (of leadership, culture, structure, ownership)
  • Driving for rapid growth or innovation
  • Experiencing a moment of disruption
  • Not yet achieving their full potential or even experiencing team dynamics issues

We help them leverage the full range of skills, talents and qualities of their human capital in service of genuine collaboration and improvement.   We focus on the Who (individuals and teams) and How (behaviours, emotional intelligence, team dynamics) to get the What (commercial results.)

To get the right results, we need to start at the right place: At the heart of organisations are human beings operating in complex relationship systems. Helping them thrive will help drive organisational success, as well as improving productivity, engagement and retention.

Our Team Coaching programmes are bespoke to our client’s needs, and might involve both in person and virtual sessions.

Typical process:

  • Sponsor brief
  • 121 discovery calls with all team members
  • Team effectiveness assessment
  • Kick off session – building psychological safety and trust, share Team effectiveness results and explore strengths and focus areas for development, clarifying shared goals and ambition for the team
  • Follow on sessions cover a variety of topics based on what the team needs. These may include collaboration, encouraging healthy challenge, resolving conflict, identifying strengths and development areas for the team, showing up as one team with one voice, leading and sustaining change.

We need a brief from you about the team (size, location, dynamics), desired outcomes (opportunities and challenges) to be able to create a bespoke proposal for you.  Typically we hold a 30-45 minute briefing call with the Sponsor to understand what’s needed.   This way we make sure you only pay for what you actually need.

  • According to the International Coaching Federation (ICF), coaching is a process of “partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. The process of coaching often unlocks previously untapped sources of imagination, productivity and leadership.”
  • Typically we work with clients who are experiencing or wanting change, either personally or professionally, in a series of 60-90 minute sessions to help them define, plan for and achieve their goals

We usually offer packages of 6 or 12 sessions for Executive Coaching.
If you book a chemistry call with us, we will recommend how many sessions to invest in, and the associated fees.
We do offer generous discounts for registered charities, and in some other circumstances – please don’t let fees be a barrier to getting the support you need.

  • We believe leadership is often more about who you are being and how you show up than about what you do
  • Leadership comes from within, so our programmes specialise in the personal development leaders need to be able to attract and sustain followers. After all, are you really a leader if you don’t have followers?
  • Our Phoenix Followership Model focuses on 3 key areas to develop:
    • Vision & strategic thinking
    • Impact, followership, action
    • Authenticity
  • One size doesn’t fit all – so we will create a programme that delivers against your specific leaders’ needs, ensuring you get the results you need.

We are really keen to make our services accessible to as many people and organisations as possible.
We offer generous discounts to charities, and in some other specific circumstances, so please contact us to share your brief so that we can put together a bespoke proposal for you, with any available discounts.

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Get in touch with our friendly, expert team